• LinkedIn Social Icon
  • Facebook
  • Twitter
  • YouTube
  • Instagram

Home Service Plans

Need ongoing tech support? There’s a plan for that!

Our Home Service Plans were designed to deliver peace of mind and worry-free tech ownership to our customers…at a substantial discount! It can be confusing and scary the first time you get a virus, lose data, or start to experience a slow computer. Add to that new tech stress like securing your wireless connection, connecting your Smart TV to your home’s network, or controlling your lights and thermostat from your smartphone.

 

When you multiply these problems by the number of tech devices in your home, it can become overwhelming and expensive to maintain them all. The good thing is, when tech stress strikes, you have a highly-trained partner at your side who’s only a phone call away! In response to the growing need from our customers for more ongoing support, we established our three Home Service Plans. Joining is simple – you pick the plan that best suits you and your family, and we’ll do the rest.

What Makes our Home Service Plans So Great?

Our Plans Cover the Most Common Headaches our clients have such as malware, slow performance, etc.

Tools & Utilities are Included That means your antivirus and malware

protection and software updates are included and handled by us! We get notified if something is amiss and we can then take the appropriate action to avoid disruptions.

Service Hours at a Discount Each plan includes a prepaid block of time, and that time is discounted up to 40% off our regular rates. This time is for you to use however you need.

No More Tech Headaches Panic and frustration will be feelings of the past when something isn’t working correctly with your home technology. You know exactly who to call and that we’ll get you back up and running as quickly as possible.



 

BASIC

$29.95

per month

BASIC

$29.95

per month

paid annually

Designed for the active individual, couple, or family who not only wants to keep their computers secure, fast, and up-to-date, but who anticipates needing support calls, and maybe some training on a more effective use of their computers, smartphones and tablets to improve their productivity.

BASIC

$29.95

per month

STANDARD

$49.95

per month

paid annually

Our most popular plan, is designed for the technology-active client with multiple computers, smartphones and tablets, that knows they will need support during the year and/or training. You have a lot of technology to manage and you don’t have to be alone, this is where we can help.

STANDARD

$49.95

per month

PREMIUM

$69.95

per month

paid annually

Designed for the technology-active family with multiple computers, smartphones, and tablets, plus home entertainment or home automation systems, that will need multiple support calls during the year and/or training or extra protection for their home-based business. This plan is ideal for a household that knows they either have a lot to learn about technology, or a lot of technology in the house that will need ongoing attention. Perhaps you are a home based business owner and you need an IT department but don’t have the budget for that just yet, this plan is ideal for your situation.

Who Should Purchase a Home Services Plan?

Our Home Services Plans were designed to serve the varying tech needs of our customers. There is no real limit on who can benefit from our dedicated expert help, and we have yet to find 2 sets of customers with the exact same tech needs. Here are just a few examples of customers who sign up for one of our Home Services Plans.

  • Grandparents with a new laptop they need to learn how to use in order to keep in touch with their grand kids who live a couple hours away. They want some training on how to use their computer's webcam and Skype. They also want to be able to print wireless from anywhere in their home.

  • A family with 2 teenage children who recently upgraded to a smart TV, and purchased a new Xbox system, and need both connected. The parents also want to be able to monitor their home's systems when at work, plus make sure all important documents and family photos are backed up.

  • The ultimate technophile. The guy or gal who owns a MacBook, iPad, and iPhone, and recently purchased a new car with a built-in navigation system. The tech lover who must have the latest and greatest in technological advancements, but who doesn't want to worry about maintaining or syncing all their devices, or spend time figuring out how to work the GPS.

  • The gift giver. That's right - you can purchase any of our Home Services Plans as a gift! No more over-the-phone tech support with a relative or friend! Buy them tech support coverage for a year, and know that they'll be in good hands.


How Can I Use my Prepaid Hours?

Good question! We can help you with any of the services we provide to any of our customers. That means you have a tech support partner for your Computers, Mobile Devices, Wireless Networks, and Smart Gadgets (IoT), and Appliances needs. Here are just a few examples of how you might use your discounted, prepaid time.

HOURLY

$150.00

PER HOUR

Annual Prepay Option

x

Annual Service Hours

x

Value on Support Hours

x

Discount on Support Hours

x

Copay Per Onsite Visit

x

Discount on Excess Hours

x

Automatic PC Optimization & Tuning

x

Service & Remote Support Requests

x

Remote Support

30 Minutes Minimum

Discounts on Equipment & New Systems

x

Number of Licenses included for Optimization & Tuning

x

Webroot Premium Anti-virus & Malware Protection

x

US Online Backup

x

BASIC

$29.95

PER MONTH

Annual Prepay Option

$340

Annual Service Hours

3

Value on Support Hours

$450

Discount on Support Hours

10%

Copay Per Onsite Visit

$20

Discount on Excess Hours

x

Automatic PC Optimization & Tuning

CCleaner Free

x

Service & Remote Support Requests

x

Remote Support

30 Minutes Minimum

Discounts on Equipment & New Systems

x

Number of Licenses included for Optimization & Tuning

x

Webroot Premium Anti-virus & Malware Protection

x

US Online Backup

x

STANDARD

$49.95

PER MONTH

Annual Prepay Option

$570

Annual Service Hours

5

Value on Support Hours

$750

Discount on Support Hours

20%

Copay Per Onsite Visit

$20

Discount on Excess Hours

x

Automatic PC Optimization & Tuning

1 x License for System

Optimizer

x

Service & Remote Support Requests

x

Remote Support

15 Minutes Minimum

Discounts on Equipment & New Systems

x

Number of Licenses included for Optimization & Tuning

1 License - $120 value

Webroot Premium Anti-virus & Malware Protection

x $60 value

US Online Backup

1 TB Included

x $62 value

PREMIUM

$69.95

PER MONTH

Annual Prepay Option

$795

Annual Service Hours

7

Value on Support Hours

$1,050

Discount on Support Hours

20%

Copay Per Onsite Visit

$20

Discount on Excess Hours

20%

Automatic PC Optimization & Tuning

2 x License for System

Optimizer

x

Service & Remote Support Requests

x

Remote Support

15 Minutes Minimum

Discounts on Equipment & New Systems

x

Number of Licenses included for Optimization & Tuning

2 Licenses - $240 value

Webroot Premium Anti-virus & Malware Protection

x $120 value

US Online Backup

2 TB Included

x $124 value