Home PC Support

Computer Setup

Purchased a new PC? Need assistance moving from your old PC to new?

We set everything up, transfer over all your data, emails and settings and make sure that you understand how to use your new computer in the comfort and convenience of your home or office. We install and configure your application such as Microsoft Office, Adobe Reader, etc.  Before we leave we test your network and internet connectivity and make sure that everything is done just right so you are productive and can enjoy your new system!

Virus Remediation & PC Tuneup

Having issues with your computer? Slow, blue screens of death, popups, browser redirects to other websites?

We can also assist in resolving most virus infections using common online applications. During this cleanup we'll also do a full PC Tuneup to make sure that your PC is running at 100%. If we identify any issues we'll work closely with you to get things resolved.

Our system optimization and clean-up process will have your computer running faster in no time. We will optimize your start-up and shut down process, diagnose performance problems and provide estimates for solutions, activate existing security software (software and installation not included), clean up your menu and taskbar shortcuts, remove unwanted programs and pre-installed bloatware, clean out unnecessary, and temporary files.

Upgrades & Updates

We ensure that your software and hardware is up to date and running properly by installing and automating critical system updates. We will install any updates essential to new hardware and software, and test your hardware to identify critical problems with your system before they result in data loss or irreparable equipment.

Routine System Maintenance

We will test your hardware to identify critical problems with your system before they result in data loss or irreparable equipment. We can install and update your Internet security software, create and restore media on a USB drive, optimize your start-up and shutdown, clean up your menu and taskbar shortcuts, clean out unnecessary, temporary files, and physically remove dust from inside the computer. We will also test for proper functionality, configure your computer for optimum performance, install any updates essential to the new hardware, and answer any maintenance questions you may have.

Remote Support

Remote computer support, also known as ‘online support’, allows us to remotely view your computer screen and securely fix most computer and network problems right through the Internet via remote control. This type of computer support works through ‘desktop sharing’ technology. What this means is that when you ‘log in to our secure online support center’, you can allow a technical support representative to ‘view’ and ‘interact’ with your computer remotely via the Web – fixing problems fast. If you've scheduled your online service request and are ready for us to assist please Click Here.

 We’re happy to come to you to diagnose and repair your computer – but we’re even happier to take the much-needed care of your home  technology entirely off your plate. Ready to learn more about our competitive pricing and packages?

Sign up for our monthly Home Service Plan to receive expert home tech support and guidance today.